Revolut has announced the launch of AIR (AI by Revolut), a sophisticated artificial intelligence assistant fully integrated into its app. The service is being rolled out gradually across Europe, including Greece, marking a fundamental shift in how customers interact with their finances by moving beyond traditional chatbots toward a unified experience.
Smart Travel Planning and Rewards
A core feature of AIR is its ability to simplify travel organization. Users can describe their ideal trip, and the assistant generates personalized suggestions, handles accommodation bookings, and recommends local experiences tailored to their budget. Furthermore, AIR acts as a guide for RevPoints, streamlining the redemption process for travel perks such as eSIMs and airport lounge access.
Financial Management and Investment Insights
For daily financial oversight, AIR allows users to gain instant insights into their spending. Customers can ask questions like "How much did I spend on groceries last month?", manage active subscriptions, or instantly freeze a card if lost. The assistant also provides real-time updates on investment portfolios, answering queries regarding specific stock performances, such as Nvidia, or overall monthly gains.
Privacy and Security Standards
Privacy remains a central pillar of the new tool. AIR operates under a strict zero data retention policy, ensuring that customer data is never stored by third-party AI providers or used to train external models. This maintains the high security standards established by Revolut's core platform.
"We believe the era where customers need to navigate through countless tabs and menus is over," stated Julia Ponomareva, Partner and General Manager of CX and AI Products at Revolut.
